Uptime Guarantee and How to Request It
GoDaddy has a 99.9% uptime guarantee but they determine the percentages of uptime themselves. Assuming you somehow find out about a lack of uptime, you must contact them yourself to cash in on the guarantee.
Even if you are able to jump through those hoops, your reward is merely a 5% credit on your next month of hosting, which on low-tier plans could be a whopping 20-cents.
The Mystery of GoDaddy’s Infrastructure
Godaddy pricing is pretty mum about its infrastructure. I was able to find out that it uses 37,000+ servers globally spread across at least nine datacenters, but they don’t publish information about their network setup.
You can find the generalized, unbranded specs for hosting servers on some non-shared hosting price pages. The beefiest specs I could find are on the dedicated hosting servers.
You can choose between Linux and Windows servers, as you please for VPS and dedicated hosting plans. You’ll get a Linux server on shared or WordPress hosting.
General Web Security
It comes as a letdown that most standard security features come as add-ons with GoDaddy.
The likes of SSL certificates and backups are included a selected handful of plans though some customers are required to pay hefty premiums for these necessities.
Shift to AWS Cloud
According to a 2018 press release from BusinessWire, GoDaddy commited to a multi-year transition and will make full use of the AWS software and cloud hardware services.
Being the largest name in web hosting as well as the domain world, GoDaddy’s inevitable growth is obviously catered for by a reliable partner in the form of Amazon Web Services.
No Content Delivery Network (CDN)
I was perplexed to discover that GoDaddy doesn’t use a Content Delivery Network (CDN) to speed up its network and I couldn’t find a way to install one in the help documentation.
I assume that on VPS or Dedicated server plans that you can install CloudFlare yourself (or another CDN), but shared hosting is left out in the cold, CDN-wise.